Managed Care in San Antonio
- Deep TMS
- Spravato
- Psychotherapy
- Medication Management
- ECT Treatment
Supporting patients Under Managed Care Plans
Understanding Managed Care
Navigating insurance can be challenging, especially when you’re focused on your mental health. At Phoenix Mental Health in San Antonio, we support patients who are covered under managed care plans, helping them access psychiatric services without unnecessary delays or confusion.
Most health insurance in San Antonio operates under a managed care model. This system is designed to provide effective, cost-controlled care through a network of approved providers and coordinated treatment. Features of managed care plans include:
- Network-Based Providers: You must use health care professionals and facilities within your insurance network.
- Authorization Requirements: Many services require prior approval from your insurance company before you can begin.
- Service Limits: Some treatments have a cap on the number of sessions or require periodic review.
- Integrated Care Management: Insurance providers may coordinate with multiple professionals to streamline your care.
Understanding how managed care works can help you avoid delays in treatment and manage your financial responsibility.
How We Support Managed Care Patients in San Antonio
Phoenix Mental Health offers a structured process to support our San Antonio patients who use managed care insurance:
- We verify your insurance benefits before your first appointment to confirm coverage and eligibility.
- We handle pre-authorization for any services that require insurance approval.
- We provide a clear explanation of your financial responsibilities, including co-pays and deductibles.
- We assist with any ongoing insurance questions, paperwork, or issues that may arise during your treatment.
Important Considerations
Before beginning treatment, we encourage patients to:
- Contact their insurance provider to confirm network participation and service coverage.
- Ensure all insurance information is accurate and up to date.
- Obtain a referral if required by their plan.
Phoenix Mental Health - Concierge
Phoenix MH Concierge is the private pay portion of our clinic. Releasing our providers from the restraints of insurance, we can spend more time with you, respond to your needs more quickly, and see you sooner and more often if necessary. Concierge medicine is becoming increasingly more popular because of the increased interaction and time spent between providers and their patients. Please let us know if you are interested in this treatment system and we’ll be happy to discuss our pricing with you.
Phoenix Mental Health - insured care
As shared above, Phoenix Mental Health is now in network with all major insurance carriers, and Medicare, for medication management services! We understand that not everyone has the capability of privately paying for their mental health treatments, however, that doesn’t mean that they shouldn’t receive excellent care. However, because of restraints and difficulties with the insurance networks in mental health, this system does operate with slightly shorter patient visits and potentially longer wait times.
Regardless of how you choose to move forward, Phoenix Mental Health is committed to taking the absolute best care of you and/or your loved ones. We stand strongly by our promises and values in the care we provide to our patients. With us, you will be heard. You will be treated with dignity and respect. You will be cared for. You will have our support in your battle against mental illness. And you will never have to do it alone. Call us today for more information.
Phoenix MH Concierge | Phoenix MH Insured Care | |
|---|---|---|
Clinic Location | Leon Springs / Dominion Area of San Antonio | Medical Center of San Antonio |
Payment Method | Private Pay | Commercial Insurance, Medicare |
Wait Time for Initial Appt. | 1-2 Weeks | 2-4 Weeks |
Average Time of Appointments | 30 Minutes | 10-15 Minutes |
Customized Treatment Plans | Tailored to Your Needs | Tailored to Your Needs |
Autonomy and Involvement in Clinical Decision Making | Active Participation From Patients In Any & All Treatment Decisions | Active Participation From Patients In Any & All Treatment Decisions |
Response from Providers to Patient Inquiries | Less That 24 Business Hours | 24-72 Business Hours |
Types of Appointments Offered | In-Person, Phone, Virtual | In-Person Only |
Get in Touch
If you’re in the San Antonio area and need help understanding your managed care plan or verifying coverage, please reach out.
